You should know
Furality Online Xperience, “Furality”, is an online convention taking place within the VRChat virtual reality platform.
All attendees are expected to abide by the Furality Online Xperience Code of Conduct as well as the VRChat Terms of Use and Community Guidelines. This Code of Conduct serves as part of our Terms of Service.
Violation of this code of conduct, or any behavior that causes interference with convention operations or discomfort to attendees of Furality Online Xperience may result in the revocation of registration without any refund or other recourse at the sole discretion of Furality staff members.
Registration for Furality Online Xperience and/or any other events run by Furality, Inc. does not guarantee admittance to any specific world instance or event. Furality can have multiple thousands of attendees at each event, contained within hundreds of active VRChat instances that range in capacity from 15 to 80 players. Due to this, every instance will be considered first come, first served for registered attendees. There is no guarantee or reasonable expectation that an attendee will be able to join any single specific event instance at any time. However, our systems continually generate empty instances to allow attendees to participate in each event/meetup in dedicated instances where you will find other attendees interested in the same event/meetup.
Panels, performances, and DJ sets are simulcast to all related event instances. The “host“ instance where a panelist, performer, or DJ is located is inaccessible to attendees.
Allowed content and behavior
VRChat is a publicly accessible service and Furality is unable to fully control admission to convention instances or control behavior occurring on the VRChat platform. Furality cannot and will not be held liable for any activity or consequence of activity occurring during the convention. All attendees enter at their own risk.
Please use common sense: Explicit, lewd, or sexual behavior or discussion is not permitted in convention instances. This includes the use of sexually suggestive or explicit avatars, such as avatars with visible genitalia, clothing that features genital definition or reveals genitalia, or genital bulges that make use of physics or movement animations.
Assets and content uploaded to VRChat are not secure and may be downloaded or utilized by other players. We recommend you do not use avatars that are for private and/or licensed use only. Furality is not liable for any misuse or compromising of assets uploaded to the VRChat platform or utilized during the convention.
The use of “meme“ avatars or avatars with distracting or disruptive sounds, lights, particles, or shaders are strictly prohibited in any convention instances.
Sharing of VRChat accounts, F.O.X. Portal information, or otherwise assisting with enabling the attendance of unregistered users is prohibited.
The determination of what behavior, content, avatars, and/or other assets, or actions may or may not fall into any prohibited category is at the sole discretion of Furality staff.
Streaming and recording
By attending Furality Online Xperience and its events, you give consent that your in-game likeness and behavior, including voice, avatar, and username, may be broadcast (streamed) or recorded by Furality and its attendees. Please keep this in mind throughout the convention and refrain from excessive use of swearing or vulgar language.
Registered attendees may record and/or livestream from convention instances for non-commercial purposes. If you would like to record and/or livestream for commercial purposes, please see our Commercial Media Policy below.
Interviews of attendees or staff will be considered a commercial purpose regardless of use case and must follow our Commercial Media Policy.
Please note that audio within convention instances may contain copyrighted material and that this policy does not grant you the right to use said copyrighted materials. You are responsible for your own compliance with applicable copyright law(s).
You are not permitted to repost or stream exact copies of Furality livestreams or broadcasts. You must capture the content with your own in-game view. For example: you *may* point your camera at a stage that includes an in-world streaming video player; you may not position your camera so that the only thing visible is the video player without any surrounding world/environment that would distinguish it as its own recording.
You are advised and given notice that Furality Online Xperience permits attendees and itself to take photographs and make recordings at Furality events, post them on social media, and use them for many lawful purposes. By attending a Furality event, you agree to be photographed or recorded during the event (in still photographs, audio recordings, video recordings and any other media, now known or hereafter discovered, hereafter “Recordings“), by attendees, vendors, and others without compensation.
Additionally, by attending a Furality event, you grant to Furality the rights, but not the obligation, to create photographs, video, digital, audio, or other recordings, including the Live Simulcast & Broadcast (“Furality Recordings“) of you and grant Furality the right to reproduce, display, distribute, perform, digitize, transmit, broadcast and otherwise use the Furality Recordings in any and all media and manners now known or hereafter discovered throughout the world in perpetuity, in whole or in part, modified or altered, either by themselves, or in combination with other photographs, recordings or materials, without payment of royalties, license fees, or any other compensation. Furality will hold the copyright to the Furality Recordings. To the extent you have any rights in the Furality Recordings, you hereby assign all your rights, titles, and interests in and to the Furality Recordings to Furality.
Commercial Media Policy
Recordings of a Furality event or its employees, staff, or attendees for commercial purposes is expressly forbidden unless advance written permission has been obtained from Furality, Inc.
Commercial Recordings include, but are not limited to:
- The purpose of sale to anyone
- Any interviews conducted
- Bonus content for home release (DVD/Blu-Ray)
- Concurrent livestream for a company larger than 1 employee
- Post-event streams for a company larger than 1 employee
- Television broadcast
- Videos posted on website, social media, and other promotional platforms for a company larger than 1 employee
- Documentary film
- Filming/recording with a professional camera person or crew
The following provisions must be met in order to make Recordings for commercial purposes:
- Written approval from Furality via the [email protected] email address
Twitch streamers who are not working for media companies and are their own production (less than 2 employees/solo) are permitted to livestream as covered in non-commercial policies. Partnering with Twitch does not count towards employees / working for a media company.
Minors
Due to the unpredictable and uncontrollable nature of utilizing a platform such as VRChat, Furality highly recommends that those under the age of 18 (minors) do not participate in Furality Online Xperience or other events run by Furality, Inc. Minors must follow the rules set in the VRChat Terms of Use and be monitored by their parent or guardian at all times while interacting in VRChat. Minors must also have their parent or guardian register for the convention on their behalf. Those under the age of 18 can not participate as a panelist, performer, DJ, or volunteer at Furality Online Xperience.
Technical Issues
Furality is not responsible for technical difficulties or issues resulting from internet connectivity problems, computer performance, streaming video issues, platform (VRChat) outages, or any other issues outside of our control.
Please ensure your computer and/or VR setup meets the system requirements to run VRChat before registering for the event. We recommend trying out VRChat in a populated instance in the weeks before the Furality event begins to assess your device’s performance. Due to the popularity of Furality events, there may be significant strain on your system’s performance in some instances. Registration will not be refunded if you find you are unable to participate in crowded instances of the event due to poor device performance.
If you have any questions about device compatibility or how to test your device before the convention begins, please contact us on our Discord server using the #furality-help channel.
Solicitation Policy
The following, as such violations are determined in Furality’s sole discretion, are not permitted at Furality Online Xperience events or its surrounding social platforms, including the event VRChat instances, Furality Discord Server, Furality managed group chats, and Furality social media threads: Conducting commercial or business transactions without Furality’s prior written consent, including without limitation, solicitation of money, contributions, or donations; distribution of commercial advertising or promotional material of any kind, such as signs, flyers, cards, or offers of discounts on commissions, or other products or services; or offering samples of items which are sold, available for sale, or available in exchange for a donation or contribution.
Registration Voucher Policy
Furality Online Xperience registration vouchers may be used to discount the cost of registration. Each voucher is limited to one use. The voucher does not have any cash value and can not be redeemed for cash. Vouchers can not be redeemed after registration has closed for the event. Vouchers are only valid for the Furality event for which they were originally issued, and can not be transferred to another Furality event. Unused vouchers are non-refundable.
Furality reserves the right to revoke the registration of any voucher user if Furality determines the way the voucher code was obtained and/or the individual who was originally issued the voucher violates our policies.
Cancellation Policy
Furality reserves the right to cancel or postpone a Furality event, or any part of the Furality Online Xperience event, with limited or no notice at Furality’s sole discretion. In the event of a cancellation or postponement of the Furality event, Furality shall not be responsible or liable for any costs, damages, fees, expenses, or other compensation associated with the Furality event.
Refund Policy
Access passes are non-refundable and non-transferable.
All registration sales are final. Once purchased, Furality Online Xperience access passes are non-refundable and non-transferable to any other Furality event or attendee. Please review all items in your order before checking out to ensure you are purchasing the items you intend on buying.
All charitable donations are final and non-refundable.
Any and all payments made to Furality are not refundable for any reason, including, but not limited to, failure or inability to use access passes due to illness, epidemics, pandemics, public health crisis, government restrictions, travel-related problems, natural disasters, acts of God, civil unrest, cyber attacks, ability to run VRChat, and/or loss of employment. Furality will not issue refunds, deferrals, or credits for access passes that have been revoked.
Submitting a chargeback is in direct violation of our Refund Policy and will result in immediate cancellation of your access pass and indefinite restriction of your account, preventing you from participating in any future Furality events. Any money paid by you for the canceled order(s) will be kept by Furality.
Furality reserves the right to change this Refund Policy at any time without notification.
Lost Account Policy
Your Furality registration is linked to your VRChat account ID and can not be transferred to another VRChat account for any reason. If you lose access to your VRChat account, you will not be able to attend the event. If you are banned from the VRChat platform, no refunds will be issued by Furality.
Information & Privacy
Please refer to our Privacy Policy
Updates
Furality Online Xperience reserves the right to modify or amend this code of conduct at any time, without prior notice or agreement.